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Course ID
BASTOU-III
Duration
One Semester (Fourteen Weeks)
Prerequisite
Preparation Course - Advanced Certificate in Spanish for Tourism II (AdvTou-II)
Total Study Hours Assessment Components Assessment Description
  • 420 Total
  • 210 Scheduled Learning & Teaching Hours
  • 210 Guided Independent Study
  • Coursework – 40%
  • Examinations – 60%
  • One (1) Examination (four parts)
  • Six (6) research projects and presentations
  • Eight (8) assignments

Course Summary

This course is the third step to expand the knowledge and skills acquired by participants in their preparation for the external examinations leading to the award of the Basic Certificate in Spanish for Tourism (B2). It aims to get participants proficient in the structures, requirements and level of external examinations leading to the award of the Advanced Certificate in Spanish for Tourism (C1). It fosters in the learner a deeper understanding and command of topics related to the area of tourism in Spain and Latin America. It also develops the linguistic competencies necessary to function at a high level of specialisation in the language and world of tourism. Interactive lectures, seminars and group discussions are designed to improve the student’s level of professionalism, knowledge and skills needed for success in this endeavour.

Syllabus

The syllabus of this course includes:

  • Travel agencies: definition, duties and responsibilities;
  • Offers, promotions, marketing language; general and specific conditions;
  • Main destinations in the Spanish-speaking world.
  • Relationships with clients; information, negotiation of conditions, attending to claims and complaints, etc.
  • Financial conditions and payment methods; discounts, cancellations, refunds;
  • Applicable legislation; travel insurance plans; documentation, liability;
  • Preparing documentation and writing text in various communicative situations.

Independent Study and Scheduled Teaching Activity

Interactive lectures, oral presentations, debates and discussions will allow for the deeper learning and expansion of the various topics outlined in the syllabus. Participants will also develop the various learning skills through exercises performed individually, in pairs and in groups. The teaching/facilitating process will focus on improving highly specialised skills such as negotiating conditions with clients and providers, preparing minutes for meetings, understanding and writing travel contracts, the creation of itineraries and travel programmes and tourism routes, and filling out forms and other documentation as well as writing commercial correspondence, writing reports of activities performed, looking for, asking for and conveying information and data on a professional topic, attending to claims and complaints, and others. Individual assignments, projects and extensive readings will aim at broadening the specialised knowledge of participants in all the areas listed in the syllabus.

Learning Outcomes

Upon successful completion of this course, participants will be able to:

  1. Function using a level of linguistic competence at the C1 in Spanish in the area of tourism both orally and in writing;
  2. Understand and prepare oral and written messages in almost any register within the area of tourism;
  3. Use the Spanish language freely, fluently and efficiently in the area of tourism;
  4. Prepare written text in the professional area coherently and without major errors, and be able to summarise it;
  5. Summarise in a few words orally the contents of specialised text, without the use of notes or any other support material. This will be done fluently and coherently ;
  6. Switch from and to formal and informal register and talk about any topic that does not require specialisation;
  7. Read and understand a specialised text, summarise it and express an opinion about it;
  8. Write a commercial or administrative text and a concise professional text in the register required.

Assessment Strategy

Summative assessment is divided into coursework and examinations. Coursework is weighted at forty per cent (40%) of the total grade and comprises six (6) research projects, the findings of which will be presented to the class in the foreign language, as well as eight (8) assignments to be submitted to the lecturer. The tutor will provide feedback for all coursework. The examination is weighted at sixty per cent (60%) and comprises one Examination consisting of four (4) parts:

  • Part 1. Reading comprehension.
  • Part 2. Programme-specific knowledge test.
  • Part 3. Specialised writing.
  • Part 4. Oral test.

Formative tasks will include talks, group projects and discussion and other exercises of a technical and specialised nature.

Prerequisite

  • Preparation Course – Advanced Certificate in Spanish for Tourism II (AdvTou-II)