Interactive lectures, oral presentations, projects and discussions will allow for the learning of the various topics outlined in the syllabus. Participants will also develop the various learning skills through exercises performed individually, in pairs and in groups. The teaching/facilitating process will focus on developing specialised skills such as initiating basic communication in the world of tourism and in various language specific contexts, the production of oral discourse in basic situations within the hotel, the restaurant and the travel agency as workplaces, initiating and maintaining telephone communication, client communication, interviews, note taking; developing basic techniques for the preparation of the main administrative activities in the tourism sector, reading comprehension exercises, writing various types of correspondence and using audio-visual support, the press and authentic material to show aspects in the professional and tourism areas in Spain and in Latin America. Individual assignments, projects and extensive readings will aim at broadening the specialised knowledge of participants in all the areas listed in the syllabus.

Upon successful completion of this course, participants will be able to:

1. Function using a level of linguistic competence in Spanish in the area of tourism both orally and in writing at the basic level;
2. Read and understand simple documents and texts related to tourism;
3. Write correspondence at a basic level;
4. Express themselves orally in Spanish about everyday situations and basic situations in the area of tourism;
5. Participate in professional communicative situations at basic level;
6. Interact both orally and in writing in the area of tourism at a basic level;
7. Ask for clarifications orally in case any difficulty arises in comprehension.