fbpx
Course ID
BASTOU-III
Duration
One Semester (Fourteen Weeks)
Prerequisite
Preparation Course - Basic Certificate Spanish Tourism II (BasTou-II)
Total Study Hours Assessment Components Assessment Description
  • 420 Total
  • 210 Scheduled Learning & Teaching Hours
  • 210 Guided Independent Study
  • Coursework – 40%
  • Examinations – 60%
  • One (1) Examination (four parts)
  • Six (6) research projects and presentations
  • Eight (8) assignments

Course Summary

This course is the third step for students who would like to embark in a career in the area of tourism and tourism management by becoming proficient in Spanish for Tourism. This is the third of three basic Spanish for Tourism courses that prepare participants for the external examinations leading to the award of the Basic Certificate in Business Spanish (B2). It aims to get participants acquainted with the structure, requirements and level of such external examinations. It fosters in the learner an understanding and command of topics in the world of tourism in Spain, Latin America and other regions of the world. It also develops the linguistic competencies necessary to function at a basic level of specialisation in the language and world of tourism. Interactive lectures, presentations, projects and group discussions are designed to improve the student’s level of professionalism, knowledge and skills needed for success in this endeavour.

Syllabus

The syllabus of this course includes:

  • The study of syntactical and lexical structures at the intermediate level (B2);
  • Travelling: between airports; before, during and after boarding
  • Services offered at airports; documents and claims;
  • Issues at hotels, the World Tourism Organization;
  • Descriptions of hotels: hair salons, souvenir shops, other services offered; issues related to rooms and laundry services;
  • At the restaurant, cafeteria, bar;
  • At the Tourism Authority office; locating places on a map, car rentals, local trips; at the reception of a hotel;
  • Wholesale and retail travel agencies; tourist routes; the demanding client;
  • Invoices, claims, complaints, invoices;
  • Travel agencies, tour operators, providers; reservation mechanisms;
  • Organised trips: destinations, schedules, budgets, a concrete offer and proposal;
  • The profession of a tour guide;
  • Complaints at travel agencies, hotels, office of providers;
  • Tourists and travel clients; responsible tourism; solidarity tourism; language tourism; spiritual or religious tourism.

Independent Study and Scheduled Teaching Activity

Interactive lectures, oral presentations, projects and discussions will allow for the learning of the various topics outlined in the syllabus. Participants will also develop the various learning skills through exercises performed individually, in pairs and in groups. The teaching/facilitating process will focus on developing specialised skills such as initiating basic communication in the world of tourism and in various language specific contexts, the production of oral discourse in basic situations within the hotel, the restaurant and the travel agency as workplaces, initiating and maintaining telephone communication, client communication, interviews, note taking; developing basic techniques for the preparation of the main administrative activities in the tourism sector, reading comprehension exercises, writing various types of correspondence and using audio-visual support, the press and authentic material to show aspects in the professional and tourism areas in Spain and in Latin America. Individual assignments, projects and extensive readings will aim at broadening the specialised knowledge of participants in all the areas listed in the syllabus.

Learning Outcomes

Upon successful completion of this course, participants will be able to:

  1. Function using a level of linguistic competence in Spanish in the area of tourism both orally and in writing at the intermediate level;
  2. Read and understand simple documents and texts related to tourism;
  3. Write correspondence at the intermediate level;
  4. Express themselves orally in Spanish about everyday situations and basic situations in the area of tourism;
  5. Participate in professional communicative situations at intermediate level;
  6. Interact both orally and in writing in the area of tourism at the intermediate level;
  7. Ask for clarifications orally in case any difficulty arises in comprehension.

Assessment Strategy

Summative assessment is divided into coursework and examinations. Coursework is weighted at forty per cent (40%) of the total grade and comprises six (6) research projects, the findings of which will be presented to the class in the foreign language, as well as eight (8) assignments to be submitted to the lecturer. The tutor will provide feedback for all coursework. The examination is weighted at sixty per cent (60%) and comprises one Examination consisting of four (4) parts:

  • Part 1. Reading comprehension.
  • Part 2. Programme-specific knowledge test.
  • Part 3. Specialised writing.
  • Part 4. Oral test.

Formative tasks will include talks, group projects and discussion and other exercises of a technical and specialised nature.

Prerequisite

  • Preparation Course – Basic Certificate in Spanish for Tourism II (BasTou-II)